Cyber Ware Limited - Domain Services
Customer Service Level Agreement
We aim to respond to all manual queries within 2 business days. For urgent issues regarding domain management, please contact us via the email above.
Abuse Reporting
If you wish to report abuse (such as phishing, spam, or malware) involving a domain name registered through Cyber Ware Limited, please email hello@cyberair.co.uk. We will investigate and acknowledge your report within 48 hours.
Complaints Procedure
If you are dissatisfied with our service, please email us at hello@cyberair.co.uk. We will respond within 5 business days. If you are not satisfied with the resolution, you may escalate the matter to Nominet UK.
Terms and Conditions for .UK Domain Names
By registering or renewing a .uk domain name through Cyber Ware Limited, you agree to the following:
- Nominet Terms: You are also entering into a direct contract with Nominet UK and agree to be bound by the Nominet Terms and Conditions of Domain Name Registration.
- Renewals: We will send renewal reminders to your registered email address 30 days and 7 days prior to expiry. If a domain is not renewed, it will be suspended and eventually cancelled per Nominet policy.
- Fees: Registration and renewal fees are non-refundable once the transaction has been processed with the registry.
- Data Accuracy: You must provide and maintain accurate registrant contact details. Failure to do so may lead to domain suspension.